Sony WH-CH720N Active Noise Cancellation Wireless Bluetooth Over Ear Headphones

Sony WH-CH720N Review by a 19 Year Old With Too Much Free Time (Comprehensive & Honest)

Lemme explain stuff in paragraphsComing from Boat Rockerz 551 ANC btw, and I'm going to base my review around the fact that I used to be a Boat Headphones user.Also, point to be mentioned, I got these for around Rs. 5800 (yes, I got lucky with the discounts 😂)1. The sound quality:I'd say it's a pretty big leap, around 50-80% better sounding (depending on the type of music I'm listening to). The bass is good just like the Boat headphones, but unlike the boat headphones, these have better quality bass, like, the Sony doesn't create a stinging/uncomfortable feeling in bass heavy songs. Also unlike Boat Headphone, Sony do give care to mids and highs. Do not get distracted by the fact that the Sony headphone's driver size is 30 mm (compared to Boat's 40 mm). Driver quality also matters, and in this case, it matters more than the size of the drivers.2. Battery life:100 hours (Boat headphones) v/s 35 hours (Sony headphones)? Well, there's no comparison, but 35 hours isn't too low either. Good enough, especially when you consider the fact that weight of the Sony Headphones is much lighter than Boat Headphones.3. Active Noise Cancellation:Well, this one is a mixed opinion. I expected Sony to have around 50% stronger ANC, but, it was quite similar (maybe slightly stronger? I'm not fully sure) to my Boat headphones. Not disappointed though, the quality of ANC (ie, the ANC algorithms) is much better on the Sony. What I mean to say is that you get a weird feeling of higher air pressure in the enclosed ear area (especially in the eardrums) when you turn on ANC on the Boat, but that doesn't seem to be the case on Sony. Not to mean that the anc is bad, if you listen to music at 20% volume and have anc turned on, then the fan sounds will disappear, which is good.4. Durability:Though both are made of plastic, Sony has at least given some care to the headband area (by reinforcing it with metal). My Boat headphones literally broke within 4 months of use, forcing me to use Epoxy glue to make a temporary fix and use them till I saved up enough to buy this Sony headphone.5. Comfort:These are comfortable to wear. Good cushioning. Not much pressure on the ears. Can wear for long durations without fatigue.6. Mic quality:Well, everyone I talked to while wearing the Sony weren't able to distinguish whether I was using a Headphone's mic or my smartphone's mic. It's good and clear (they were able to notice slightly worse mic quality on the boat headphones though).7. Latency:Don't buy if you want to do hardcore competitive gaming. And even if you do, use it in wired mode or else latency will be quite high and noticeable (I'm guessing around 400 ms latency)8. Bluetooth connectivityBoth had good connectivity. No issues from that side. No random disconnects or something else throughout my use until now. Multipoint connectivity works well.9. App integrationReally good feature. You can tune it to exactly how you want it to sound as long as you know what you're doing. If not, then here's my suggestion: play your fav music, scroll through the presets available, and select the one which suits you the best.Well, these are the points I wanted to highlight. Good headphones to choose at this price range.Final verdict:Good purchase for those who want really good audio quality, decently good ANC and the Sony brand sound optimisations.UPDATE:So, it's been 338 days since I wrote the review, time to update it now (date of update: September 3, 2026)Rant alert, if you want the review update about the product strictly, skip over the following paragraph:Firstly, I'd like to thank all those who liked my review. Did not expect it to blow up this much, ended up being one of the top liked review in India (seriously did not expect that 😂).During this time period, I switched away from Boat fully (trust once broken can never be repaired). Used to have Boat Immortal 141 earbuds before, switched to Realme Buds Air8 now (bought it at around Rs.3100), hence I will base the review of it as well, just like how I did with the Boat 551 ANC in the initial review.Some might think "Why do I have 2 different audio products??", to that, my answer is that I am the sort of person who uses both on the regular basis. Earbuds in college (basically, for when I need portability), headphones in hostel (when I need max comfort for multi-hour continious use).So, starting with the review update about the product, I will keep it in the same order as before, same numbering and stuff, for the reader's ease:NOTE/CAUTION: I do not know what the current competitors offer at the same price range, hence the review update will be solely based on my experience with the audio gear that I own personally.1. Sound quality: Still really good, doesn't dissapoint at all. Just the best for the price at which I bought it.2. Battery Life: Still gives me 5-6 (sometimes 7) days of usage on a full charge, and mind you, I use it for at least 3 hours, with about4-5 hours on weekdays on average, and about 7-8 hours on weekends (sometimes more, sometimes less). Hence, as I mentioned, still good enough, not as insane as the Realme Buds Air8's total battery life (case + earbuds) or the old headphones I compared with, but still respectable for my use.3. Active Noise Cancellation: Honestly, after trying Realme Buds Air8, I would say it's weak, as those earbuds do some serious noise cancellation. But considering the fact that it trades multi-hour usage comfort to achieve that, I would still choose the Sony Headphones everytime when in hostel. But when it comes to travelling on the train, I will choose the earbuds even for long usage hours.So basically, if you want best ANC and don't care about comfort, then just go get a pair of earbuds, you'll be way more satisfied with that than this.4. Durability: Didn't dissappoint (at least not yet, hopefully doesn't for at least another 4-5 years). Yes, they could have used something other than plastic, but it's fine according to me. Regarding the earcup status, I have attached few images. Those are taken on the day of me writing this update. Honestly, still holding up good, no damage at all, even after one wash to remove sweat (more on that later in the next point). Hopefully the earcups lasts me for another 1.5 years at least.5. Comfort: These are still very comfortable to wear, like seriously, trust me when I say that I can use these for 6 hours straight and not feel uncomfortable. But fair warning: If you live in a place where it's humid, then you will sweat inside the earcups area (after long usage) and will have to take them off for a while and let the area around the ears dry (or wipe them dry). I myself faced this issue, and the earcups started smelling sweaty, so had to wash them with Ezee once, after which the smell went away.Also, pro tip: dust/particles/random-debris might collect inside the earcup area, please check inside and clean it on a regular basis, otherwise it will bounce around when you wear the headphone, into your ears and such, causing itching/irritation (yes, I am talking from experience on this one 🥀).WARNING: DO NOT DIP THE ENTIRE HEADPHONE INSIDE EZEE WASH SOLUTION (I seriously hope no one had this insane idea, but I shall add this anyyways). Remove just the earcups and wash those, do not wring it like how one does with clothes, be extremely gentle with it. Please research about it more if you plan on doing it. Do not do it randomly. Do not use a really strong concentration of ezee liquid (ie, a lot of it in very little water). Do it at your own risk.6. Mic Quality: I would like to change the review from before on this one. Don't get me wrong, the mics are good, the audio that the other person hears is good and sounds like your real voice (and not the robot like voice), but in achieving that, the background noise also passes through to the other person. Ie, if you stand under the fan while talking to another person through phone call with the headphones on, he/she will be able to hear the sound of wind. I'd say that the Chinese audio products of the recent time nail the right spot on this one, like, when talking to someone on call with my Realme Buds Air8, the other person doesn't hear robot like voice, but the backgound noise seepage is also significantly lesser than the Sony Headphones.7. Latency: Nothing to update, the thing I said before still stands.8. Bluetooth connectivity: Nothing to update, the thing I said before still stands.9. App integration: Recieved one software update for the headphones during this use period, didn't feel any difference, but yeah, still supported well ig. Nothing else to add.Final verdict: Still good to buy if you can get around Rs.6000, otherwise not really value for money. Definately don't go for it if it's above Rs.7000-7500, I think you will find some other better newer option at that price range.If you have any other doubts, then you might check my Amazon profile bio.

Vegnesh · review on Amazon

Great Sound, Lightweight & Excellent Seller Support!

Great mid-range ANC headphones! Lightweight and comfortable, with good noise cancellation and clear sound quality. Battery life is excellent, lasting up to 35 hours with ANC on. Multipoint pairing is a plus for switching devices easily.Here’s a review for the Sony WH-CH720N headphonesSony has a strong reputation for delivering high-quality audio products, and the WH-CH720N is a mid-range noise-canceling headphone that aims to balance affordability, comfort, and performance.Design & ComfortOne of the standout features of the CH720N is its lightweight build. At just 192 grams, it’s among the lightest ANC headphones in its category, making it comfortable for long listening sessions. The earcups are well-padded, though the plastic build might not feel as premium as Sony’s higher-end models like the WH-1000XM5.Sound QualitySony has equipped these headphones with 30mm drivers, and while they don’t deliver the deep bass of the XM series, they provide clear mids and crisp highs, making them ideal for vocals and balanced soundtracks. The DSEE (Digital Sound Enhancement Engine) helps restore some lost details in compressed music, improving overall audio clarity.Noise Cancellation & Ambient ModeThe Active Noise Cancellation (ANC) is powered by Sony’s V1 processor, the same one used in the WH-1000XM5, though the effectiveness is slightly toned down. It effectively reduces low-frequency noises like airplane hums and air conditioners but struggles with high-pitched sounds. The Ambient Sound Mode is a great addition, allowing users to stay aware of their surroundings when needed.Battery Life & ConnectivitySony claims a 35-hour battery life with ANC on, which is impressive. Even with heavy use, you can go several days without charging. A quick 3-minute charge provides 1 hour of playback, which is great for those on the go. Connectivity is seamless with Bluetooth 5.2 and multipoint pairing, allowing you to switch between devices effortlessly.Call Quality & Extra FeaturesThe beamforming microphones and AI noise reduction improve call clarity, making it a decent choice for work calls. Sony’s Headphones Connect app offers sound customization, including an EQ adjustment and 360 Reality Audio support.Pros & Cons✔️ Lightweight and comfortable for long usage✔️ Good ANC for the price✔️ Balanced sound quality with DSEE upscaling✔️ Excellent battery life✔️ Multipoint Bluetooth pairing❌ Plastic build feels less premium❌ ANC isn't as strong as higher-end modelsThe Sony WH-CH720N is an excellent mid-range ANC headphone for those who want Sony’s signature sound and noise cancellation without breaking the bank. While it lacks the premium feel and top-tier ANC of the XM series, its lightweight design, solid audio quality, and long battery life make it a great option for daily usInitially, I received a damaged outer box, but the seller promptly replaced it, ensuring a smooth experience. Appreciate their quick response!Overall, a solid choice for daily use at this price point.

Prashant · review on Amazon

🎧 My 2-Year Experience With These Headphones

I’ve been using these headphones since August 2024, and after almost 2 years of regular use, I can honestly say they’ve been a really good pair overall.🔊 Sound Quality — ⭐⭐⭐⭐⭐The sound quality is honestly the biggest strength. The audio feels clear, balanced, pure, and sweet rather than overly boosted. If you’re someone who loves heavy, thumping bass, these probably aren’t for you. But if you prefer clean and natural-sounding audio with good clarity, I’d definitely recommend them.😌 Comfort — ⭐⭐⭐⭐⭐For long-term use, these are extremely comfortable. The ear cushions are soft and the overall fit is good, so I can wear them for long sessions without much discomfort. In terms of comfort, these are one of the best choices I’ve used.🏗️ Build Quality — ⭐⭐⭐☆☆This is where I feel the headphones could have been better. After almost two years, the ear-cushion covering/stitching has started to wear and peel around the edges, which you can clearly see in the photos. The padding itself is still usable, but the outer material hasn’t held up as well as I expected.The headband and overall structure are still working fine, but the material quality—especially around the cushions—feels a little on the lower side for long-term durability.⭐ Final Verdict: 4/5After nearly 2 years of use, I’m still happy with them.Great sound + excellent comfort, but the ear-pad material/build durability is the main weakness.If you want pure, clear and pleasant sound rather than crazy bass, and comfort matters to you, these are definitely worth considering.

Deven Sorathiya · review on Amazon

Balanced sound output in this budget of 6190/-

I am using it continuously for last 6 months and gave it 5🌟 overall for the things it offers in the price of just 6k... Yes 6k is just the initiation of good quality ANC bluetooth over the ear headset, people are expecting XM or bose or Sennheiser quality in 6k or 8k,lol....if it's in 8k or 10k range i would give it 4🌟 instead. Here's my findings —Pros:-1. Sound output - 4.5/5 ... Default sound is pretty flat, but quickly gets interesting after playing with eq, dsee, anc etc. . Sound volume is pretty average but distortion in max vol. is low. It's a general purpose headset, good enough for all aspects like rock, pop, bass,instrumental, classical, rap etc. . Seperation is nice, different tones have distinct identities. But for specific needs like for bass or vocal, strech your budget a bit more. I don't think you can get better than this balance of sound output in this budget.2. ANC - 4/5 actually it's pretty decent, but could be a little better. Afterall it's an entry level ANC.3. Built - 4.5/5 simplistic plastic built, no fancy cosmetics, but solid and mature, very much flexible, not gonna break anytime, good elasticity for sticking with head. Though it's plastic built but has stainless steel housing around stretchable arms which is very nice to have for long term usage. Most headsets break from this sections.4. Battery- 5/5 fabulous battery life even with anc on . Charging it like smartphones from 20 to 90% and getting about 1 week to 10 days of battery life with intense usage. Charging takes about 50 mins for the above session.5. Comfort - 4/5 nice padded ear cups, but brings sweat quickly and then feels a bit warm... But prolonged usage doesn't hurt that much as once i had used it about 2hrs at a single strech.6. Connectivity- 5/5 very strong bluetooth connectivity, works seamlessly even with 10 meters of distance with walls and different floors.But still not that useful for online gaming via wireless mode as it has a little bit of latency.Cons. :-1. Crap when connected to PC via wire and headset turned off.2. Like other over the ear, gets uncomfortable in scorching summer and humid conditions.3. Lack of ldac , hence no hi-res audio, but in this price bracket it's ok.4. Though doesn't feel cheap, but some aesthetics should be there.Verdict:- You can absolutely go with it if you are getting it around 6000/- for no specific taste. Don't expect it to outperform those ult or XMs, it's illogical to think. If you want the ultimate one then there are XM, momentum, quitecomfort or those beyerdynamics....instead of going with intermediates, either go with this one or go with those super expensive ones. And those people comparing it with much lower priced headphones and saying it worse, they simply don't have the sensitivity to differentiate between subtle frequencies, and those subtle frequencies make it sweet.'Made for iPhone/iPod' written on the outside of the box, which is strange, probably will work better with ios than android. I'm an android user (pixel) though:).At last, it's a sweet headphone.Those images are after 6 months of usage!!

Istiak Alam · review on Amazon