Cp plus CP-E45Q 4MP Quad HD Smart Wi-Fi Security Camera

Kool Product

Good product & very convenient to install. Working quite well!!!

RAKESH SHARMA · review on Amazon

"View & Talk" doesn't work — faulty mic out of the box, and a replacement that never came

I bought the CP Plus CP-E45Q (4MP Quad HD, 360° Pan & Tilt) and it arrived with a defective microphone. Audio from the camera's end is so faint it's effectively unusable — I could barely make out anything through the app. That makes the advertised "View & Talk" two-way audio a non-feature on my unit. I've used TP-Link cameras before and their mic arrays are excellent; at a comparable price, this isn't close.What followed was worse than the defect itself.Reaching support: Getting through to the CP Plus support number took multiple attempts over several days. I spent more time redialling than this camera is worth.The portal: Support directed me to log a complaint on their "IntelliServe" platform. It's broken — the final step of registration failed repeatedly with a generic "Something went wrong" error. I'm a software developer by profession and it still took me 2–3 days to get a complaint registered. For a non-technical buyer, this is a dead end.The commitment: The agent explicitly told me to ship the camera to the service centre and that a replacement would be sent back. I shipped it on that basis. It reached the Nehru Place, Delhi service centre in about two days.What actually happened: The next day the service centre called asking me to collect the camera — no explanation of the fault, no mention of what was done. When I asked, I was told the issue had been "fixed." I pointed out I was promised a replacement and asked them to ship it back. Two to three days later the same unit arrived, in identical condition. The microphone still doesn't work.Bottom line: A headline feature failed on arrival, the promised replacement never materialised, and every layer of CP Plus's support — helpline, IntelliServe portal, and service centre — failed independently. The pan-tilt and night vision hardware are beside the point when audio is dead and there's no working path to a remedy. Buy something with a support process that actually functions.

Amazon customer · review on Amazon

Great Cctv Camera from CP plus

Good product from CP Plus. Works very well if the wifi signal is strong. No lag in the video.Easy and simple setup, no rocket science.4mp could be better in terms of clarity. Otherwise 4/5. Go for it anytime for indoor use.

Amazon customer · review on Amazon

Good

Feature is so good night vision camera is very good capabilities so good app is useful. Very good capability setup is so easy. Good good compatibility

Sourav Dewri · review on Amazon